Cluster Cookie Policy

This Cookie Policy explains how Cluster uses cookies and similar technologies to collect and store information when you use our service. By continuing to use our service, you consent to the use of cookies as described in this policy.

What Are Cookies

Cookies are small text files that are stored on your device when you visit our service. They help us provide you with a better experience by remembering your preferences, keeping you logged in, understanding how you use our service, and helping us improve our platform.

How We Use Cookies

Cluster uses cookies for the following purposes:

• Essential cookies: Required for the service to function properly, including authentication, security, and session management.
• Functionality cookies: Remember your preferences such as language, theme, and region to provide a personalized experience.
• Analytics cookies: Help us understand how visitors interact with our service by collecting anonymous usage data and generating reports.
• Security cookies: Used to verify user identity, prevent fraudulent activity, and protect your data.

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. These services may include:

• Payment processors: Card, bank transfer, USSD, and wallet providers may set cookies to process and verify transactions securely.
• Analytics providers: We use analytics services to understand how our service is used and to improve performance.
• Customer support tools: Third-party support platforms may use cookies to help us assist you with inquiries.

We do not control these third-party cookies. We recommend reviewing the privacy and cookie policies of these third parties for more information.

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can:

• Accept or decline cookies through your browser settings
• Set your browser to refuse all cookies or only certain types of cookies
• Delete existing cookies from your device
• Opt out of analytics cookies where available

Please note that if you choose to disable cookies, some features of our service may not function properly, and your experience may be limited. Essential cookies required for core functionality cannot be disabled.

Consent

When you first visit our service, we will ask for your consent to set non-essential cookies. You can withdraw or modify your consent at any time through your account settings or by contacting us. Consent given for essential cookies cannot be withdrawn as they are required for the service to function.

Cookie Retention

We retain cookies for the period necessary to achieve the purposes for which they were set. Session cookies are deleted when you close your browser. Persistent cookies remain on your device until they expire or are deleted. Analytics cookies are typically retained for up to 24 months.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. We will notify you of any material changes by posting the updated policy on our service and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Cookie Policy, you may contact us:

• By email: support@cluster.ng
• Through our website: internet.cluster.ng